Privacy policy

At Pineapplefish we are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that we are in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

In this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.


Our website uses cookies to collect information.This includes information about browsing and behaviour by people who access our websites.>
This includes information about pages viewed and the customer journey around our websites.

Cookies are small data files which are placed on your computer or other devices (such as smart ‘phones or ‘tablets’) as you browse this website.
They are used to ‘remember’ when your computer or device accesses our websites.

Cookies are essential for the effective operation of our website. When someone visits we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

As part of the booking process and for our special offers, we collect personal information.We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing our team at In order for us to facilitate your booking, provide information and confirm bookings, we will share your information with our Management Agent Sato Real Estate. This is the only company that we would send any information. They will receive the information that we have collected through our website, in order to help with the enquiry. You are entitled to view, amend, or delete the personal information that we hold. Email your request to

Cookies may be used to record information about your online preferences and allow us to identify you as you travel around our site, which enables us to track what pages you have looked at. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to that user and accordingly they may not be able to take full advantage of all of a website’s features. Check the “Help” menu of your browser to learn how to change your cookie preferences.
Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience. They also are used to identify you as you browse our sites.
Please note that during your visits to our website you may notice some cookies that are not related to When you visit a page with content embedded from, for example, YouTube you may be presented with cookies from this website does not control the dissemination of these cookies. You should check the third party websites for more information about these.

How do I change my cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or
To opt out of being tracked by Google Analytics across all websites visit 

Cookie Name Purpose
Google Analytics _utma
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at:
We also use a number of Google Analytics Advertising Features, including display, remarketing and interest-based advertising features. We may use first-party cookies (or other first-party identifiers) and third-party cookies (or other third-party identifiers) together.
Visitors can opt out of the Google Analytics Advertising Features through Ads Settings, Ad Settings for mobile apps or any other available means (for example, the NAI’s consumer opt out). You can find Google Analytics’ for the web here:
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Zoho SalesIQ is our live chat partner and uses cookies to report visitor interactions on our website. These cookies i) allow us to identify our website visitors and ii) collect visitor details such as Internet Protocol address, browser type, browser language, referring URL, files accessed, time zone and operating system. We use the information collected to maintain the quality of our website, improve visitor engagement and for general statistical purposes.
Once SalesIQ identifies the visitor, a unique key representing the visitor will be stored in the browser cookie. This unique key will be used by SalesIQ to identify the visitor during future visits. Visitors can change the settings to block cookies or to alert them when cookies are being sent to their devices.
Tripadvisor / FlipKey TAUD, CM, TATravelInfo, TART, PMC, ServerPool, SRT, TASession, TACds, hl-cookie-policy, session_stats, bst_guid. marketing_channel, hl_session, unique_cookie_id, csrf_cookie These cookies are owned by Trip Adviser and they use them to provide you with travel information and ads based on the preferences you gave them when you looked at their content. IDE
Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
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These cookies allow Vimeo to collect usage information for Vimeo hosted videos on our website.
These cookies allow YouTube to collect usage information for YouTube hosted videos on our website.
Facebook fr With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes.
Please click here if you would like to revoke your permission:”
Pineapplefish ictf_il, ictf_in This cookie is used to store contains tracking source cache for the call tracking.